Privacy policy

1. Introduction

The Relationship Journal respects your privacy and ensures that your personal data is processed and protected carefully. In this privacy policy, we explain what data we collect, why we need it, and how we handle it. 

2. What data do we collect?

When placing an order or visiting our website, we may collect the following personal data:

● Name

● Address details

● Email address

● Phone number

● Payment information

● IP address

● Other data you actively provide, for example, through correspondence or account

registration 

3. Purposes of data processing

We use your data for the following purposes:

● Processing and shipping orders

● Customer service and support

● Improving our website and services

● Compliance with legal obligations, such as tax declarations 

4. How is your data protected?

We take appropriate technical and organizational measures to protect your data against loss, misuse, and unauthorized access. Data is stored in encrypted form, and only authorized personnel have access. 

5. Sharing data with third parties

We only share your data with third parties when necessary for our services, such as:

● Payment service providers

● Shipping partners

● IT service providers

● Government authorities if legally required

We never sell your data to third parties. 

6. Retention period of data

We do not retain your personal data longer than necessary for the purposes for which it was collected unless we are legally required to keep it longer. 

7. Your rights

You have the right to:

● Access your personal data

● Correct or delete your data

● Object to the processing of your data

● Transfer your data to another service provider

For requests, you can contact us at info@therelationshipjournal.com. 

8. Cookies and tracking

Our website uses cookies to enhance the user experience. More information about our cookie policy can be found in our cookie statement.

9. Additional provisions on data processing

The online store The Relationship Journal, available at www.therelationshipjournal.com, company ID NL004958509B88, located in Eindhoven, processes personal data provided by the customer to comply with the general terms and conditions and to process electronic orders, shipments, and necessary communication during the legally required period. 

10. General provisions

The data controller, in accordance with the GDPR (hereinafter referred to as the "Regulation"), is The Relationship Journal, company ID NL004958509B88, located in Eindhoven.
The contact details of the data controller are:

● Email: info@therelationshipjournal.com

● Phone: +31-(0)623751732

Personal data includes all information related to an identified or identifiable natural person.

11. Source of personal data

 The data controller processes personal data obtained with the customer's consent and collected through the purchase contract and execution of an electronic order placed in The Relationship Journal online store. The data controller only processes identification and contact data necessary for executing the purchase contract. Personal data is processed for shipping and accounting purposes and for necessary communication between the contracting parties during the legally required period. Personal data is not disclosed and not transferred to other countries. 

12. Purpose of data processing

The data controller processes the customer's personal data for the following purposes:

● Website registration in accordance with Chapter 4, Section 2 of the GDPR

● Execution of an electronic order placed by the customer (name, address, email,

phone number)

● Compliance with laws and regulations arising from the contractual relationship

between the customer and the data controller

● Personal data is necessary for executing the purchase contract. The contract cannot be concluded without personal data. 

13. Retention period of personal data

The data controller retains personal data for the period necessary to fulfill the rights and obligations arising from the contractual relationship between the data controller and the customer and for a period of three years after termination of the contractual relationship. The data controller must delete all personal data after the retention period expires. 

14. Recipients and processors of personal data

Third parties processing customer personal data are subcontractors of the data controller. The services of these subcontractors are essential for the successful execution of the purchase contract and order processing. Subcontractors of the data controller are:

● Webnode AG (online store system)

● Shipping company

● Google Analytics (website analysis) 

15. Customer rights

In accordance with the Regulation, the customer has the right to:

● Access personal data

● Rectify personal data

● Delete personal data

● Object to the processing of personal data

● Data portability

● Withdraw consent for data processing, in writing or via email at info@therelationshipjournal.com

● File a complaint with the supervisory authority in case of a suspected violation of the Regulation 

16. Security of personal data

1. De verwerkingsverantwoordelijke verklaart alle technische en organisatorische voorzorgsmaatregelen te nemen die noodzakelijk zijn voor de bescherming van persoonsgegevens;

2. De verwerkingsverantwoordelijke heeft technische beveiligingsmaatregelen geïmplementeerd voor de opslag van gegevens, waaronder beveiligde toegang tot computers met wachtwoorden, het gebruik van antivirussoftware en regelmatig onderhoud van computersystemen.

17. Final provisons

By placing an electronic order on the website www.therelationshipjournal.com, the customer confirms to be aware of all conditions for data protection and fully accepts them. The customer accepts these rules by checking the box in the order form. The data controller may update these rules at any time. The latest updated version will be published on the website.

This policy is effective 09-01-2025.